Legal notice
The purpose of these general terms and conditions is to define the terms and conditions of use, by all visitorstosweethappiness.be, hereinafter “the site,” owned by Sweet Happiness, company number 0791 591,561, whoseregisteredoffice is located Rue du Bourrelier, 7050 Jurbise. Belgium
Any connection on the site is subject to compliance with these general conditions. Any use of the services of this site implies full compliance with these terms.
Site Changes
Sweet Happiness may, at any time and without prior notice, make changes to the information and services presented on the website. Sweet Happiness strives to make the Site accessible at all times, but is under no obligation to do so. It is possible that during updates, maintenance, various technical reasons the site is not available and Sweet Happiness is in noway responsible for the consequences that would result.
All orders on the Site are subject to these general conditions of sale. These are subject to modifications and updates, the conditions applicable to the order of a product by a Customer are those in force on the day of the order. These general conditions of sale are subject to Belgian law. If the Customer is not domiciled in Belgium, it is up to the Customer to verify whether the Product is not prohibited for sale in his country. Sweet Happiness cannot be held liable for non-compliance of the Product with any legislation other than Belgian law.
Copyright
This website is edited by Sweet Happiness, registered at the ECB under number 0791 591,561, whose registered office is located at 27, rue du bourrelier. 7050 JurbiseBelgium. The publisher can be reached by e-mail atsweet-happiness@outlook.com. Register of legal persons: Hainaut Business Court. Division of Mons
The managing editor is Sweet Happiness (“Sweet Happiness” or “Site”).
The site is hosted by Shopify Inc., headquartered at 126 York St. Ottawa, ON K1N 5T5, Canada. This website is also realized via Shopify.
Intellectual property:
All content on HTTPS://sweethappiness.be is the exclusive property of Sweet Happiness. The content and images of the shop are not free of rights. Sweet Happiness must give express written permission for any use of the content on the site.
Sweet Happiness can operate thanks to its ECB registration and VAT number: BE 0791 591,561
Privacy:
Sweet Happiness applies the principles of the Law on the protection of privacy with regard to the processing of personal data on 8 December 1992 (updated on5/09/2018) and the European Regulation of 26 April 2016 on the protection of data of natural persons with regard to the processing of personal data and on the free movement of such data.
www.sweethappiness.be (“the Site”), on how Sweet Happiness collects and processes their personal data. The term “User” or “Customer” designates any natural or legal person who goes to the Site and browses it.
The privacy of site visitors is very important and we are committed to protecting it. This policy details what we do with your personal information. We take care to collect only data strictly necessary for the purpose of the processing implemented. Consent to our use of cookies in accordance with this policy when you visit Sweet Happiness allows us touse cookies every time you visit our site.
When a cart is validated by you, Sweet Happiness takes your contact details into a file so that it can respond to your request. This data is collected in confidence and processed internally by Sweet Happiness. Sweet Happiness only stores personal data for as long as is necessary to achieve the specific purposes for which the processing is carried out and incompliance with applicable regulations. This information allows us to identify you, offer you personalized services and keep track of your purchases and shipments. These data correspond to your first and last names, address, Iban number, banking data as well as your e-mail address and telephone number. More generally, any information voluntarily given by the Customer.
With regard to each of your visits to the Site, the information automatically collected is: IP address, browser type and model, time zones, geographical location, operating systems, all information concerning the pages that the Customer has consulted on the Site, including URL and browsing time. Information about the purchases you make, the services you use or the transactions you make on our site. Device Information (particularly your IP address) is collected to assess potential fraud or risk and more generally to improve and optimize our Site (for example, by generating analyzes how our Customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).
If you are a subscriber to the newsletter, you agree that Sweet Happiness may send you information related to its activity at a frequency it deems appropriate and this data may be used to send you information and promotional offers. You can unsubscribe at any time. Feel free to contact us on this subject by sending an email to sweet-happiness@outlook.com or directly from a newsletter by clicking on the link provided for this purpose. Sweet Happiness may also use such data and information for internal statistical purposes in order to improve the quality of services and better meet the expectations of customers. Before you disclose to Sweet Happiness personal information about another person, you must obtain their consent to the disclosure and processing of such personal information under the terms of this policy.
Sweet Happiness is, for the most part, the only recipient of the information you provide to us, unless you give your consent, the data concerning you are not provided. However, some of your Personal Information is shared with third parties because it helps us use it for the purposes described above. For example, we use Shopify to host our online store—to learn more about how Shopify uses your Personal Information, please visit https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site—to learn more about how Google uses your Personal Information, please visithttps://www.google.com/intl/fr/policies/privacy/. You can also disable GoogleAnalytics here:https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrants or other legal requests for information we receive, or to protect our rights.
Personal data are not used commercially by third parties. Data collected “online” is encrypted (HTTPS secure area). All necessary and appropriate technical precautions to preserve the confidentiality and security of the personal data processed are put in place, by Sweet Happiness, with the aim that your data will not be destroyed, damaged, modified or that unauthorized persons may have access to it. The Sweet Happiness team can only access them when necessary. All these means are implemented in order to protect your personal data. In the distance selling process, Sweet Happiness is bound only by an obligation of means. It shall not be liable for any damage resulting from the use of the Internet networks such as loss of data, intrusion, viruses, disruption of service, or other unintentional problems.
If you receive targeted advertising and want to learn more about how it works, you can visit the Network Advertising Initiative (NAI) information page athttp://www.networkadvertising.org/understanding-online-advertising/how-does-it-work and decline it on some common links:
FACEBOOK— https://www.facebook.com/settings/?tab=ads
GOOGLE—https://www.google.com/settings/ads/anonymous
BING — https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
You can also opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.
Please note that we do not change the data collection of our Site and our usage practices when we detect Do Not Track signals on your browser.
Concerning credit card data: these are deleted as soon as the legal withdrawal period has expired. If, however, you use it, the data will be erased as soon as the refund is made. If you choose to pay with a credit card, the card number and the card validity date will be kept to provide proof in case of a possible dispute of the transaction thirteen (13) months after the debit date plus two (2) months if you use a deferred debit card. It is only in the event of a dispute about the transaction that this data can be used.
If the customer deletes his account, his data will also be deleted.
In accordance with Article 15 of the Regulation, you can request information or access to your data and make corrections by sending a signed dated e-mail to sweet-happiness@outlook.com. In accordance with Article 16.17 of the Regulation, you also have the right to object, limit or delete your data unless their processing remains necessary for the performance of a contract or the fulfillment of a legal obligation. In accordance with Article 19 of the Regulations, Sweet Happiness shall inform all persons who have had access to the personal information of customers of the changes made, unless this is not possible. You may also receive your personal data in a structured format and transmit it to another controller as stipulated in Article 20 of the Regulation. It is possible to lodge a complaint with the DataProtection Authority if the Customer finds that the processing violates the applicable laws and regulations.
See the Data Protection Authority website for more information about your rights.
Information:
The information provided on the website is for information purposes only. Sweet Happiness shall not be held responsible for the use of information and/or downloadable documents provided on its website. It accepts no responsibility for loss of income, loss of opportunity, loss of business, loss of profit or for direct or indirect damage of any kind caused by or in connection with the use of this information and/or these documents.
Hyperlinks:
Sweet Happiness may contain a number of hyperlinks. Sweet Happiness cannot be held responsible for the content of the external sites to which the proposed links lead you.
COOKIE POLICY
Cookies are text files stored in the web browser by a website when visiting certain websites. They keep information for later connection, for example, the contents of your shopping cart. Cookies have been developed to improve the Customerexperience and to personalize the information they present to you.
Cookies do not allow us to identify you personally, but rather to adapt the content in order to offer you the best experience possible.
This site uses cookies necessary for the proper functioning of the site (language cookie for the choice of language, …) and analytical cookies to save the statistics for the site (in Google Analytics). This data will be processed only to know the number of users and to improve the content of the services.
Here is a list of cookies we use. We’ve listed them here so that you can choose whether you want to allow them or not.
_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, and so on).
_shopify_visit, no retained data, persists for 30 minutes since the last visit. Used by the internal statistical tracking system of the provider of our website to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (depending on the visitor’s location) on the following day. Calculates the number of visits to a store per single customer.
Cart, a unique identifier, persists for 2 weeks, store information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to determine if the current visitor has access.
—The “log files” track the activity of the Site and collect data such as your IP address, the type of browser you use, your Internet service provider, your reference and output pages, and your time stamp (date and time) data.
—“Web beacons,” “tags” and “pixels” are electronic files that record information about how you navigate the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers, e-mail address, and telephone number). This automatically collected information is referred to as Order Information.
When a Customer accepts the privacy policy via the cookie consent bar, the GDPR/CCPA + CookieManagementapplication collects the following data:
Client ID [if registered]
Customer email [if registered]
Customer IP [hidden for Shopify merchants]
Accepted Page ID—the ID of the page you have set up for your privacy policy text.
Date & Time—the exact date of the action.
In strictly recommended cookies:
_orig_referrer
_landing_page
_ab
_secure_session_id
map
gis_card
s_card
v_card
currency_card
checkout_token
Secure_customer_sig
storefront_digest
cookies consent_status
cookies consent_preferences_disabled
_shopify_m
_shopify_tm
_shopify_tw
_tracking_consent
tracked_start_checkout
Reports and Analytics:
_s
_shopify_d
_shopify_fs
_shopify_s
_shopify_sa_t
_shopify_sa_p
_shopify_y
_y
_shopify_evids
_ga
_gat
__atuvc
__atuvs
__atuvc
__utma
Marketing and retargeting:
_gads
FDI
_s
GPS
PREF
BizoID
_fbp
_fbc
__adroll
__adroll_v4
__adroll_fpc
__ar_v4
Functional cookies:
_gid
__cfduid
Sweet Happiness uses Google Analytics to recognize a computer when a user visits the site, to track users as they browse the website, to enable the use of a shopping cart or to improve and analyze the use of the site, to prevent fraud and improve the security of the site, to personalize the site for each user or to send targeted advertisements that may be of interest to certain users, if necessary.
Consent to our use of cookies in accordance with this policy when you visit Sweet Happiness allows us to use cookies every time you visit our site. If you refuse to install cookies, this may result in the inability to access certain services. However, you can configure your computer to disable the installation of cookies.
The Customer can delete cookies already present on his computer by going to the menu of the browser used; preference; confidentiality; manage the data of the websites and delete those he wants.
Shelf Life
In general, the retention period of your IP address is 12 months; 13 months for cookies and exchangeswithsweet.happiness@outlook.com, 24 months. In accordance with Article 13(2) of the Law and theRegulation, personal data are only kept by SweetHappiness for a period necessary for the smooth running of the operations between theCustomer and the Site. They are transferred outside the EuropeanUnion, including Canada and the United States, and are protected from unauthorized use, unauthorized access, loss and unauthorized alteration.
Jurisdiction
This Privacy Policy is governed by Belgian law and any dispute will be brought before the Hainaut BusinessCourt: Division of Mons.
Complaint:
The customer can lodge a complaint about the processing of his data with the Data Protection Authority competent for the Belgian territory. If you would like more information, do not hesitate to visit the Data Protection Authority website.
The contact details of the Data Protection Authority for lodging a complaint are: Data Protection Authority, 35, rue de la presse, 1000 Brussels. Belgium.
Telephone number: +32 (0)2 274 48 00
Email: contact@apd-gba.be
Contact
For any questions related to this Privacy Policy, the Customer may contact Sweet Happiness at sweet-happiness@outlook.com